Scholar articles by Peter J. Moor, MSc

Peter J. Moor has received his BSc degree in Computer Science (2006) and his MSc degree in Psychology (2008), both at the University of Twente in the Netherlands.
See Peter's LinkedIn profile for more information.

 

Flaming on YouTube

Author: P.J. Moor, A. Heuvelman & R. Verleur
Year: 2010
Field: Psychology
Published: Computers in Human Behavior 26(6), 1536-1546

Abstract:
In this explorative study, flaming on YouTube was studied using surveys of YouTube users. Flaming is defined as displaying hostility by insulting, swearing or using otherwise offensive language. Three general conclusions were drawn. First, although many users said that they themselves do not flame, flaming appears to be very common on YouTube. Second, views on flaming varied but were more often negative than positive. Some people refrain from uploading videos as a result of flaming, but most users do not think of flaming as a problem for themselves. Third, several explanations of flaming were found to be plausible, among which were perceived flaming norms and the reduced awareness of other people's feelings. Although some YouTube users flame for entertainment, flaming is more often intended to express disagreement or as a response to a perceived offense by others.

 

Flaming on YouTube

Author: P.J. Moor
Year: 2008
Field: Psychology
Published: non-published Master's thesis (University of Twente)

Abstract:
Flaming is defined as "displaying hostility by insulting, swearing or using otherwise offensive language." It seems to be common in comments on the video sharing website YouTube. In this explorative study, flaming on YouTube was studied using surveys among YouTube users. Three general conclusions were drawn. First, flaming is indeed very common on YouTube, although many users say not to flame themselves. Second, views on flaming are varied, but more often negative than positive. Some people refrain from uploading videos because of flaming, but most users do not think of flaming as a problem for themselves. Third, several explanations of flaming were found to be plausible, among which were perceived flaming norms and reduced awareness of other people's feelings. Although some YouTube users flame for entertainment, flaming is more often meant to express disagreement or to respond to perceived offense by others.

 

Conforming to the Flaming Norm in the Online Commenting Situation

Author: P.J. Moor
Year: 2007
Field: Psychology
Published: non-published Bachelor's thesis (University of Twente)

Abstract:
A certain kind of online behavior, called flaming, consists of exhibiting hostility towards other people by insulting, swearing or using otherwise offensive language. An experiment has been conducted to test whether perceived norms have an effect on flaming behavior in the online commenting situation, a situation where people can comment on a certain stimulus. This has been done in a natural setting, where participants did not know about the experiment until they had commented on a text. Participants flamed more often when earlier commenters had done so, indicating that conformation to the flaming norm indeed occured. The results could, however, not be fully explained by the perspective of the SIDE model used in this study.

 

The Effect of Online Questionnaire Format on Website Assessment

Author: P.J. Moor
Year: 2006
Field: Human Media Interaction
Published: Proceedings of the 5th Twente Student Conference on IT, Enschede

Abstract:
One way to evaluate websites is by using online questionnaires. Both websites and questionnaires are usually designed with respect to common guidelines. The current study tried to find what effect the format of a questionnaire has on the assessment of a website, by comparing two questionnaires and two websites. One questionnaire and one website were better than the other ones, according to common guidelines. Four conclusions have been drawn from the results. The most important one is that the effect of the questionnaire format is very small or does not exist at all.